Shipping Policy

At Karuangan, we strive to deliver your handcrafted products safely and on time.

1. Shipping Charges

• We offer Free Shipping on all orders above ₹500.
• For orders below ₹500, shipping charges will be calculated at checkout based on your location.

2. Order Processing Time

• All orders are processed within 1–2 business days.
• Orders are not shipped on Sundays or public holidays.

3. Delivery Time

• Once shipped, orders are delivered within 3–5 business days via trusted courier partners.
• Delivery timelines may vary depending on your location and external factors.

4. Shipping Method

• We ship all orders through reliable courier services to ensure safe and timely delivery.
• You will receive a tracking ID once your order is dispatched.

5. Delays & Exceptions

• While we aim to deliver within the estimated time, delays may occur due to:
  • Remote locations
  • Weather conditions
  • Courier service issues
• Karuangan is not liable for delays caused by third-party courier services.

6. Incorrect Address

• Please ensure that your shipping address is accurate and complete.
• We are not responsible for delivery failures due to incorrect or incomplete addresses.

7. Damaged Packages

• If you receive a damaged package, please record an unboxing video and contact us within 48 hours of delivery.
• This will help us resolve your issue quickly.

8. Contact Us

For any shipping-related queries, feel free to reach out:

• Email: karuangan2011@gmail.com
• Phone: +91 92331 57250